Privacy Policy

Lithmag Privacy policy


Privacy Policy

Effective Date: August 2026

LithMag ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.


Information We Collect

When you visit our website or place an order, we may collect information including:

  • Your name
  • Company or organisation name
  • Shipping and billing address
  • Email address
  • Telephone number
  • Order details
  • Payment information (processed securely through third-party payment providers)
  • Information you provide when contacting us

We may also collect anonymous website usage information, such as browser type, device information, and pages visited, to help us improve our website.


How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Arrange shipping and delivery
  • Respond to enquiries
  • Provide customer support
  • Issue invoices and payment requests
  • Improve our products and website
  • Meet legal and accounting obligations

If you choose to subscribe, we may occasionally send information about new products, technical developments, or company news. You may unsubscribe at any time.


Payment Information

LithMag does not store your credit card information.

Online payments are processed securely by trusted third-party payment providers, including Square and Shopify Payments where applicable.


Sharing Information

We only share your information where necessary to operate our business.

This may include:

  • Shipping carriers (such as FedEx)
  • Payment processors
  • Website hosting providers
  • Government authorities where required by law

We do not sell, rent, or trade your personal information to third parties.


Data Security

We take reasonable administrative and technical measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While no internet transmission can be guaranteed to be completely secure, we work with reputable service providers that employ recognised security practices.


Cookies

Our website may use cookies and similar technologies to improve website performance, remember user preferences, and help us understand how visitors use our website.

You can control or disable cookies through your web browser settings, although some features of the website may not function correctly if cookies are disabled.


Third-Party Services

Our website may contain links to third-party websites or use services provided by third parties, including Shopify, Square, Google, and shipping providers.

These organisations have their own privacy policies, and LithMag is not responsible for their privacy practices.


Your Rights

You may request access to the personal information we hold about you or ask us to correct inaccurate information.

Where permitted by law, you may also request that we delete your personal information, subject to any legal or accounting obligations requiring us to retain certain records.

To make a request, please contact us using the details below.


Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this website.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

LithMag

A division of Totum Logistics Corp.

Squamish, British Columbia, Canada

Email: info@totumlc.com

Website: www.lithmag.ca